Resident Manager Couple – West End Vancouver

Are you looking to work for an exciting career opportunity with highly successful company in the real estate industry? The company owns and manages some of the area’s most prestigious properties which include a range of retail, commercial and residential properties. Due a retirement, they are looking for a Resident Manager Couple to manage a property in the West End of Vancouver where you will responsible for ensuring the property is well maintained and run efficiently, whilst providing exemplary customer service to the tenants. You will receive a very competitive benefits package and discounted rental fees.

You Will:

  • Manage incoming queries from prospective and current tenants about leasing space in the property and provide tours of the building and suites

  • Ensure the building is kept well maintained and be responsible for performing small repairs and maintenance tasks

  • Perform janitorial tasks for the building’s common areas and any suites that are currently vacant

  • Arrange for more significant repairs to be completed by contractors and oversee their work

  • Manage keys and security access for the building

  • Perform and document property inspections when tenants are moving in or out

  • Collect rents and deposit to bank account

  • Answer tenant queries and deal with tenant issues whilst displaying a high level of customer awareness and providing excellent customer service

  • Deliver building communications to tenants by common notice or letter when required

  • Maintain tenant files for all documentation and correspondence

You Have:

  • At least 2 years’ experience of managing a large professional residential rental complex

  • Strong interpersonal skills and the ability to create and maintain good relationships with tenants

  • A very strong customer service ethic

  • Excellent verbal and written communication skills

  • Good computer skills including all aspects of Microsoft Office

  • Strong time management skills and the ability to multi-task

  • Willingness to work flexible hours

If you have the required skills and experience to apply for this opportunity, please submit your resume in Word format to Carolyn.

While we thank all applicants in advance for their interest, only those selected for an interview will be contacted.